Shipping policy

Pre-order: how it works right now

Order now and you reserve your item as a pre-order. Dispatch is planned to start on 1 October 2026. You pay when you order and can cancel free of charge at any time up to dispatch. One email is enough. For standard products, your statutory 14-day cooling-off period starts on the day you receive the order. We confirm dispatch by email. If the plan changes, we let you know and you can cancel free of charge. Once stock is on the shelf this block disappears and the delivery time below applies.

Shipping

We ship to the Netherlands, Belgium, Germany and Luxembourg, to other available EU destinations and to fourteen countries beyond the EU. Every order ships with tracking. Below €100, shipping to the Netherlands, Belgium and Germany costs €6.95 and shipping to Luxembourg costs €12.95. From an order value of €100, shipping to these four countries is free.

Shipping to the remaining European Union countries costs €12.95. We cannot ship to France yet: the packaging registration required there before a parcel may cross the border is not in place. Beyond the EU we ship for €19.95 to fourteen countries: Australia, Canada, Hong Kong, Israel, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Switzerland, the United Arab Emirates, the United Kingdom and the United States. If your country isn’t on that list, we can’t ship there at the moment. Outside the Netherlands, Belgium, Germany and Luxembourg there is no free shipping threshold. On orders outside the EU you may owe import duties and import VAT in your own country; neither is covered by the price or the shipping cost.

Delivery time

Production takes 1 working day after your order is confirmed. For a made-to-measure harness, that working day starts after we have checked your measurements. We dispatch in-stock products within 1 working day. Delivery to the Netherlands, Belgium, Germany and Luxembourg is expected to take 4 days after dispatch. Delivery to other destinations varies. For a pre-order, the dispatch date above applies first; the 4 days start only after dispatch. Once your order has been sent, you receive a dispatch confirmation with a tracking link by email.